Consilierul tau personal  

Stabileste o intalnire cu consilierul tau personal la Casa de Bijuterii Malvensky pentru a alege o bijuterie speciala, cu semnificatie. 

X

Nu aveți un cont? Nu vă faceți griji!
Puteți crea unul în pasul următor.

Continua

Se pare că a apărut o eroare.
Încercați din nou mai târziu!

Pasul anterior

Client Advisor. Call center

Client Advisor. Call center

Bucuresti

Aplica

The story of Malvensky is founded on passion for Jewelries, being one of a kind universe of emotions, traditions and cultures translated into pieces with significance. Since 2010, the brand embraced a palette of values, enhancing the heritage of the House and contouring a strong culture:
Empathy - establishing customer relationships
Image - proper attire, verbal and non-verbal communication, attitude
Collaboration - working with and through others

The role revolves around people, supporting and finding the most suitable solutions for them. At Malvensky, customer experience is kept front and center in all engagements. From first discovery to post-purchase follow-up, customer experience consolidates the client’s entire journey with our brand. Therefore, the Client Advisor is a brand ambassador and a long-term loyalty builder. It is an ideal role for someone who is full of enthusiasm, adaptable and well organized, willing to be part of a proactive team.

Requirements:
• Bachelor’s degree
• Excellent communications skills in English and Romanian
• Great conflict and time managements
• Previous experience with a focus on customer-centricity can be considered an advantage

Key responsibilities:
• Interacting with online customers through phone, mail and social media platforms - before, during and after purchase
• Finding proper solutions to customers’ problems
• Registering, processing requests and orders in the internal system

Malvensky team:
Less an employee, more a team member and a brand ambassador. People make the difference and at Malvensky, they are valued and trained in a constant manner. Excellence in services, growth and development, leadership are key values which we share and we are driven by.

Full Time

Despre noi

Malvina Cservenschi, owner si director de creatie Malvensky, a creat brandul de bijuterii din dorinta de o oferi oamenilor oportunitatea de a-si vedea dorintele realizate atunci cand poarta o bijuterie pretioasa. Malvensky este apreciat si iubit de catre toate celebritatile din Romania si a fost selectionat drept Furnizorul Oficial al Casei Regale din Romania.

Misiunea Malvensky este de a aduce la viata simboluri si traditii prin crearea de bijuterii din aur cu diamante, onorand toate emotiile si conexiunile umane. Ceea ce cream este autentic, traditional, etern. Fiecare piesa vorbeste din inima si se adreseaza amprentei emotionale a oamenilor, devenind un obiect pretios pe care acestia il apreciaza pentru semnificatia sa personala. Ceea ce ne defineste sunt pasiunea, eleganta si valorizarea fiecarei emotii umane. Fiecare piesa devine astfel o mostenire, un talisman ce poate fi transferat generatiei urmatoare.

“Iubesc sa fac oamenii fericiti si cred ca reusesc acest lucru cel mai bine atunci cand le identific dorintele si le dau viata in forma unei bijuterii perfecte.” Malvina Cservenschi